Why is this Important?
Guests often request changes to check-in or check-out times based on their travel plans. Accurate management of these times is crucial because it affects automated messages, access code creation, and other operational aspects in Hosthub. This article explains how to view, edit, and export check-in/out times for bookings.
Viewing Check-in/Out Times
In Booking Details
Go to your booking details page.
Check-in and check-out fields are displayed in datetime format (e.g.,
01/01/2025 11:00:00).
In Dashboard Booking Card
Open the Dashboard.
Each booking card displays the check-in/out times.
In Inbox Booking Card
Open a conversation in the Inbox.
The booking card related to the conversation shows the check-in/out times.
In Bookings Index
Go to the bookings list.
Each booking row shows check-in/out times under the respective dates.
In Calendar and Multicalendar
Open the Calendar or Multicalendar.
Click on a booking to view the popover.
Check-in/out fields are shown as datetimes (
MM/DD/YYYY hh:00).
Editing Check-in/Out Times
Go to the booking details.
Click “Edit Booking.”
Edit the check-in and check-out fields using the time picker widget.
Save your changes.
Exporting Bookings with Times
Go to the bookings list.
Choose to export bookings.
The exported file will include separate columns for check-in and check-out times.
Defaults: Check-in/out times initially inherit settings from the rental. If never changed, updates at the rental level apply to all bookings.
Manual Edits: Once you edit and save times for a booking, those values remain even if rental settings change later.
Automations related to checkin/checkout times:
Automated Messages: When check-in or check-out times change, all related automated messages are rescheduled accordingly.
Access Codes: When check-in or check-out times change, automatically generated temporary access codes are regenerated for the new schedule.
API Access: Check-in/out times can be set/modified using the Hosthub Open API.