Our top-tier AI assistant based on OpenAI, is designed to transform the way you communicate with your guests. In just seconds, it can generate responses for confirming reservation details, providing directions, addressing user-specific requests, handling complaints, and much more. This feature helps you craft quick, accurate, and personalized responses to incoming messages, saving you time and ensuring your guests receive exceptional communication. If you want to try it out yourself, click the button below and get to get n touch with us!
Want to see it in action? Check out a real conversation in the video below.
The feature is already available to a select group of Hosthub users, who reported that 90% of our AI assistant’s replies were as good as or better than what they would have provided themselves.
Located within your Unified Inbox dashboard, the Hosthub AI assistant simplifies and enhances interactions with your guests by offering intuitive responses to their inquiries and requests.
Benefits from using Hosthub AI assistant
Instant responses: Provide immediate answers to guest inquiries without having to wait for a suggestion. The assistant creates the suggestions proactively so that they are ready to be used in the Inbox almost instantly.
Editable responses: Customize AI-generated replies to suit specific needs
Reduce manual errors: Ensure accurate information is shared every time
Improve guest experience: Deliver prompt, consistent, and personalized communication
Boost SEO: Reduce response time to enhance your online presence and rankings
Scalability: Handle an increasing volume of guest inquiries effortlessly as your business grows
AI assistant can handle even the most complex guest questions because it is trained every day using latest information from:
House rules
Guest guides
Listing content
Amenities & facilities
It is also trained on all past conversations so that it can provide accurate suggestions even if the information has not been recorded in the listing but instead has been exchanged via your conversations. This is a huge time saver as it alleviates the burden to keep your content always up to data, once you provide a piece of information in one guest then this will be presented as a suggestion to future conversations for the same rental.
AI assistant is also .... instant
When a new message arrives from a guest, the AI assistant acts proactively and generates the suggestion in real time so that it can be almost instantly available to you exactly when you need it. This means that you no longer have to wait for the AI to process and generate a response, saving you valuable time and allowing you to respond to your guest's message without delay.
This response is then displayed to you in real time, without you even having to ask for it. This means that you can respond to your guest with ease and efficiency, without having to spend time crafting a response yourself.
The AI assistant is constantly learning and improving, so the more you use it, the more accurate and personalized its suggestions will become. This means that over time, the AI assistant will be able to generate responses that are tailored to your specific communication style and preferences.
How to Access the AI Assistant
The AI assistant is available to use whenever you receive a new message from a guest. Simply navigate to the message in your Inbox and the response suggestion will be there. You can then choose to use this response as is, or make any necessary edits before sending it to your guest.
How can you get started?
Getting started is easy!
Simply log in to your Hosthub account, contact our support team via the live chat at the bottom right of the page, and one of our representatives will set it up for you.
Don’t have a Hosthub account yet? Sign up here and enjoy a 14-day free trial to experience all our features firsthand.