How can I manage discounts and promotions across platforms using Hosthub?
How can I manage discounts and promotions across platforms using Hosthub?
Managing discounts and promotions effectively is crucial for maximizing bookings and revenue. Hosthub provides tools to manage some discounts and promotions, but there are platform-specific limitations and requirements to consider. Below is a comprehensive guide to managing discounts and promotions across various platforms using Hosthub.
Overview of Hosthub's Discount and Promotion Management
Hosthub allows you to manage certain discounts and promotions directly through its Rate Management System. However, the extent of this functionality varies depending on the platform:
- Airbnb: Discounts and promotions can be managed through Hosthub's Rate Management System.
- Vrbo: Some promotions can be managed through Hosthub.
- Booking.com: Discounts and promotions must be managed directly through Booking.com's Extranet.
- Expedia: Discounts cannot be created or managed through Hosthub and must be set up directly on Expedia's platform.
Platform-Specific Instructions
Airbnb
To manage discounts and promotions for Airbnb:
- Use Hosthub's Rate Management System to set up and adjust discounts.
- Ensure that the discounts align with your pricing strategy to attract more bookings.
Weekly and monthly discounts set in Hosthub apply to both Airbnb and Vrbo, while custom "Discount for other stays" (length-of-stay discounts) apply to Airbnb only. When you set weekly/monthly discounts in Hosthub, they override any equivalent discount configured directly on the channel.
How Custom Length-of-Stay Discounts Affect the Allowed Weekly/Monthly Discount Range
Airbnb requires discounts to increase as the length of stay gets longer. Because Hosthub adheres to Airbnb's discount policies when syncing, your custom length-of-stay discounts (found under "Discount for other stays") constrain the range you can set for the weekly and monthly discounts.
For example, if you have a 5% discount for 2 nights and a 7% discount for 3 nights, your weekly discount cannot be lower than 7% (the floor is your longest existing shorter-stay discount) and is also capped at a ceiling (e.g., 10%) determined by how these custom discounts interact with the weekly tier. This is why you may see a message such as: "Because of your custom length discounts, your weekly discount allowed range is between 7% and 10%."
These limits come directly from Airbnb's platform rules, not from Hosthub, and apply the same way regardless of which channel manager you use. To set a higher weekly discount (e.g., 15%), raise your custom length-of-stay discounts (for example, increase your 3-night discount) so the allowed weekly range shifts upward.
Setting a monthly discount to zero
If the system won't let you save a 0% monthly discount, it is because active custom discounts (Discount for other stays) impose a policy that restricts the discount from going below a minimum. To set a zero monthly discount, first remove all custom discounts, set the monthly discount to zero, and then re-add the custom discounts if needed.
Date-Specific Discounts and Promotions
Hosthub discounts cannot be limited to a specific date range. Once a monthly discount is entered, it applies to any booking of 28 nights or more regardless of the dates. Similarly, Hosthub cannot create promotions that appear to guests as an "offer" — you can only set reduced prices for specific dates. To display an actual promotion (promo), configure it directly on the channel. Avoid making pricing changes directly inside Airbnb so that prices continue to sync correctly.
Vrbo
For Vrbo, Hosthub supports the management of some promotions. Check the Hosthub interface for available options and configure them as needed.
Booking.com
Hosthub does not send promotional or discount data to Booking.com. To manage discounts and promotions for Booking.com:
- Log in to your Booking.com Extranet.
- Navigate to the "Promotions" or "Rate Plans" section.
- Configure your desired discounts or promotions directly within the platform.
Hosthub only sends your standard (base) rate to Booking.com. Any discounts shown on Booking.com are based on the rate plans or promotions you configure within Booking.com itself.
Expedia
Discounts and promotions for Expedia cannot be managed through Hosthub. To create and announce discounts:
- Log in to your Expedia host dashboard.
- Set up the discounts directly within the platform.
Expedia B2B rate plans
Expedia can create a B2B rate plan for each standalone rate plan and link them together with a 0% discount, so each B2B rate plan automatically receives the same price as its corresponding standalone plan. This linking is done by Expedia, not in Hosthub. Expedia can also temporarily disable specific B2B rate plans for a chosen date range without disabling their corresponding standalone rate plans.
In Hosthub, B2B rate plans appear as separate rate plans (they include "B2B" in their name) and are not derived from the default/standard rate plan. You must set their prices manually in Rate Management, matching each B2B plan exactly to its corresponding standalone plan (e.g., if Standard Refundable is €200, Standard Refundable B2B must also be €200). These prices are not updated automatically — you change them manually from the calendar, just like the default rate plan.
To add prices: go to Rate Management → select the property → select the rate plan → set the base settings, then add exceptions. These prices apply only to that specific Expedia rate plan.
Limitations and External Platform Requirements
- Hosthub's Rate Management System supports only certain platforms (e.g., Airbnb and Vrbo) for managing discounts and promotions.
- For platforms like Booking.com and Expedia, all promotional activities must be handled directly within their respective dashboards.
- Hosthub does not send promotional or discount data to Booking.com; only the standard rate is transmitted.
Updated on: 05/10/2026
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