Why aren't my minimum/maximum stay and availability limits applying on Booking.com?
Booking.com has "hidden restriction rights" that are not enabled by default in the Extranet. Even if you set these limits in Hosthub, they will not apply to your Booking.com listing unless the feature is activated. Contact Booking.com support (via Extranet inbox or phone) and request activation of all restriction rights, specifically: Maximum length of stay, No arrivals (no check-in restriction), No departures (no check-out restriction), Minimum advance reservation (advance notice), and Maximum advance reservation (availability window).
To check whether they are enabled, open your Booking.com Extranet calendar and click a date: if those fields are visible and editable, the rights are active; if they are missing, they are not enabled yet. Once Booking.com activates them, you don't need to redo anything there — set your limits in Hosthub and they will sync automatically. After connection, manage availability and settings only in Hosthub, not directly in Booking.com. Also ensure Hosthub is set as your connectivity provider in the Extranet (human icon → ID → "Connectivity provider").
Enabling Hidden Restriction Rights on Booking.com
Some restriction settings in the Booking.com calendar are not enabled by default by Booking.com. Until they are activated, Hosthub cannot synchronize them — meaning that even if you set these restrictions in Hosthub, they will not be applied to your Booking.com listing.
Which restrictions are hidden by default
The following "hidden restriction rights" must be activated by Booking.com before Hosthub can sync them:
- Maximum length of stay
- No departure (also known as "no check-out" restriction)
- No arrivals (also known as "no check-in" restriction)
- Minimum advance reservation (also known as Advance notice)
- Maximum advance reservation (also known as Availability window)
By default, your Booking.com calendar is open for booking up to 24 months in advance. This is why guests may be able to book far into the future (e.g. for 2027) until the availability window restriction is enabled.
How to check if the restrictions are already enabled
The easiest way to check is directly in your Booking.com calendar:
- Log in to your Booking.com Extranet.
- Go to your Calendar.
- Open any date and look for these fields: Maximum length of stay, No arrivals / No departures, Minimum advance reservation, Maximum advance reservation.
If you don't see these options at all, the restriction rights are not enabled yet. If they are visible and editable, they are already active. These fields are hidden by default, so their visibility confirms they've been enabled.
How to enable the hidden restriction rights
These must be activated directly with Booking.com — they cannot be turned on from Hosthub:
- Log in to your Booking.com Extranet.
- Contact Booking.com support (via the inbox or by phone).
- Ask them to activate all restriction rights on your account.
Message you can send to Booking.com support
Hello,
I would like to request activation of all restriction rights on my Booking.com Extranet, as they are currently not enabled.
Please enable the following settings:
- Maximum length of stay
- No arrivals (No check-in restriction)
- No departures (No check-out restriction)
- Minimum advance reservation (advance notice)
- Maximum advance reservation (availability window)
These are required to ensure proper synchronization with my channel manager (Hosthub).
Please confirm once these have been activated.
Thank you.
Once Booking.com confirms, check your calendar to make sure these fields are now visible.
After the restrictions are activated
Once Booking.com enables the restriction rights, you do not need to configure anything on the Booking.com side again — manage everything from Hosthub:
- Go to Setup → Rentals.
- Select the rental and click Edit.
- Update the applicable setting (e.g. Availability Window at the bottom of the page).
- Save.
The setting will automatically synchronize to your Standard Rate Plan on Booking.com and all other connected channels. From this point on, availability and settings should be managed only in Hosthub, not directly in Booking.com.
Important notes
- ⚠️ Even if a restriction is set in Hosthub, it will not be applied to your Booking.com listing unless the corresponding restriction right has been activated by Booking.com.
- Only the Standard Rate Plan is synchronized by Hosthub. Settings configured in Hosthub's Rate Management apply only to the Standard Rate Plan, not to any other rate plans in your Booking.com account. Prices in other rate plans are adjusted automatically based on changes to the Standard Rate Plan.
- If Hosthub needs to verify these settings, allow the system access to your Extranet calendar: in the Extranet, click the human icon at the top right, open the ID section, go to Connectivity provider, and enable the access checkbox.
Updated on: 29/07/2026
Thank you!