Why does AI Co Host repeat a response after I paused and reactivated it?

If you pause AI Co Host to reply to a guest manually and then reactivate it, the AI does not see the message you sent while it was paused. When reactivated, it only reads the guest's most recent message, so it may repeat information you have already provided (for example, resending check-in instructions).

To avoid this, keep AI Co Host active so it can read the full conversation history, or leave it paused for the rest of that conversation once you have taken over the reply. You can pause or resume AI Co Host at any time using the toggle option located next to the AI Co Host control in the conversation.

Updated on: 22/07/2026