• Why do messages fail to send? ('failed to send' error)

  Why do my messages show 'failed to send'? When you send a message through the Hosthub Inbox and see a "failed to send" error, it means the channel (Airbnb, Booking.com, etc.) rejected the message. Messages are always delivered through the channel's own messaging system, so their rules control what content is allowed. When a message fails, the Inbox usually displays a notice explaining exactly why it was rejected, so you can adjust and resend. The most common causes are links, file attachFew readers

• Why does AI Co Host repeat a response after I paused and reactivated it?

  If you pause AI Co Host to reply to a guest manually and then reactivate it, the AI does not see the message you sent while it was paused. When reactivated, it only reads the guest's most recent message, so it may repeat information you have already provided (for example, resending check-in instructions). To avoid this, keep AI Co Host active so it can read the full conversation history, or leave it paused for the rest of that conversation once you have taken over the reply. You can pause or reFew readers

• How to use Inbox

  How to use InboxPopular

• Inbox notifications

  How to be notified for inbox messagesSome readers

• AI co host

  Getting Started with AI Co Host: Your Automated Guest Messaging AssistantSome readers

• Scheduled Messaging

  What is Scheduled Messaging and how does it work?Popular

• Why does the subject line in Hosthub scheduled messages behave differently across booking platforms?

  Why does the subject line in Hosthub automated messages behave differently across booking platforms?Few readers

• Displaying the co-host name in Airbnb conversations through Inbox

  Configure the displayed name in Airbnb conversations from Hosthub InboxSome readers

• How does Hosthub handle scheduled messaging for VRBO guests, and how can I verify or troubleshoot this process?

  How does Hosthub handle automated messaging for VRBO guests, and how can I verify or troubleshoot this process?Few readers

• Whitelisting URLs for booking.com messages

  How to enable specific links that were previously blocked, to be sent via Inbox messages to booking.com guests.Some readers

• How can I troubleshoot booking emails going to the junk folder or delayed delivery?

  How can I troubleshoot booking emails going to the junk folder or delayed delivery?Few readers