How to Connect and Activate Your Vrbo Channel in Hosthub

Connecting your Vrbo listings to Hosthub lets you manage availability and rates across all your channels from one place. This guide covers how the connection works, what to provide, and how to link individual listings.

Starting the Connection

1. In Hosthub, go to your Channels page and add a Vrbo channel (https://app.hosthub.com/channels/add).
2. Provide your Vrbo listing's public link (e.g., https://www.vrbo.com/p12156152) or the Vrbo property/listing ID and the property name so support can identify the correct property.
3. During activation, Vrbo sends a 6-digit verification code (OTP) to the phone number or email on your Vrbo account. Share this code to continue. If the phone number is not available, an alternative number on the account can be used.

Important:

• Listings must be active (published) on Vrbo before they can be connected or synchronized. Inactive listings cannot be linked.
• During activation, Hosthub's system phone number is added to your Vrbo account. Do not remove it for as long as you are subscribed to Hosthub, as it is required for the connection to keep working.
• Do not add the same Vrbo channel repeatedly while activation is in progress. Submitting duplicate channels does not speed things up and can cause errors.
• When submitting the OTP code, be careful not to overwrite your Vrbo password field in the process, as this leads to an "incorrect credentials" error.
• Once activated, rate mapping takes about 15 minutes to complete.

Reconnecting a Vrbo Channel and Verifying with an OTP

If you change your Vrbo login credentials (or a listing becomes frozen), the channel must be reconnected and verified before it will sync again:

1. Update your login credentials for the Vrbo channel in Hosthub.
2. Vrbo sends a one-time password (OTP) to the phone number or email on your Vrbo account.
3. Provide the OTP to support, or submit it through the Hosthub verification form.
4. Once the code is confirmed, the connection is re-established and your listings will show Syncing.

Multiple Vrbo Accounts

You can have more than one Vrbo channel (for example, tied to different email addresses). If you only need one, keep the synced channel and remove the unused one so it does not show a persistent "not syncing" banner. If you add a different Vrbo account, you will also be asked to provide the verification code sent to that account's phone number before activation completes.

"Not Syncing" Status on Vrbo Listings

Seeing some listings marked Not syncing after a reconnection is often a display behavior specific to Vrbo and does not indicate an actual sync issue. Calendars continue to sync normally in both directions.

Closed Vrbo Account

If you have closed your Vrbo account and keep receiving "incorrect login details" messages, this is caused by a sync error against the closed account. Ask support to delete the Vrbo channel from Hosthub to stop the messages.

Linking Listings to a Rental

After the channel is connected, map each pulled Vrbo listing to the correct rental:

1. Go to Setup → Rentals and open the relevant rental.
2. Go to the Channels tab and click the Link button.
3. From the drawer, open the dropdown list and select the listing you wish to connect.
4. Click Link & Sync Now.

Note: Make sure your rates and manual blocks are already set in Hosthub before linking. If not, use the "Calendar" and "Edit rates" buttons to update them first.

Once a Vrbo channel is connected, both availability/calendar sync and rates sync are enabled. You can verify a listing's connection status on the rental's Channels tab, where a connected listing shows as synced. Note that pricing tools such as Beyond Pricing must be connected separately from within their own platform; connecting Vrbo to Hosthub does not link them automatically.

What Vrbo Supports After Activation

Once connected, Vrbo supports both availability sync and rates sync. See "What settings can I manage for VRBO through Hosthub's Rate Management?" for the full list of what is and isn't sent to Vrbo.

If you allow pets, remember to set the pets limit directly in Vrbo under Listing → Property → Rules & policies → House rules.

Incorrect Credentials Error

If Hosthub returns an "incorrect credentials" error from Vrbo:

1. Log out of Vrbo.
2. Log in as a property owner at https://www.vrbo.com/, entering your email and password MANUALLY (do not use auto-fill).
3. If the credentials are correct, EDIT your existing Vrbo request on Hosthub and fill out the form MANUALLY.

Notes:

• Sending a new request does not help — always EDIT the existing request.
• Two failed verification attempts are enough for Vrbo to lock the account, so follow the steps carefully.
• Do NOT paste your Vrbo password into the support chat. Enter it only in the channel edit form on Hosthub.
• When you save correct credentials, only the Vrbo channel is affected while it is frozen. Your other channels (e.g., Airbnb, Booking.com) keep working; if it looks like everything is disconnected, the actual error is just "One of your calendars is not connected."
• Updating credentials must be done from the MAIN Hosthub account that owns the channel. If your property is managed by another main account (or you were invited as a sub-account), that main account must update the credentials, or contact Hosthub support for help. Logging in with a different email will not show the channel to edit.
• If your Vrbo account has been closed permanently, the credentials can never be corrected. In that case ask Hosthub support to delete the Vrbo channel so the "wrong credentials" / not syncing messages stop.
• If the channel had to be reactivated and no rental appears in it, list the rental again in Vrbo, then re-link it in Hosthub (Setup → Rentals → Channels tab → Link → Link & Sync Now).

Updated on: 03/09/2026