How to Transfer Properties Between Hosthub Accounts (Different Owners or Companies)

When a management collaboration ends, or when properties need to be split between different owners or companies, listings can be moved from one Hosthub account to another. This is handled by Hosthub's Operations team and cannot be done by users directly within the app.

Can Listings Be Transferred Directly?

The listings as they exist inside your account cannot simply be moved by the user. If a new owner reconnects the same listings on their own, reservations will only appear from the connection date onward, not past reservations.

However, Hosthub can perform the transfer for you: the Operations team can export the property data from your account and import it into the new owner's or company's account, preserving the configuration.

Step-by-Step Process

1. The new owner/company creates a Hosthub account
2. • Each receiving company or owner needs their own Hosthub account, set up with their own billing details.
   • If you are splitting properties across multiple companies, create one account per company (e.g., Company A account with Company A billing details, Company B account with Company B billing details).

2. Confirm the agreed transfer in writing
3. • The new account holder should contact Hosthub and confirm that a transfer from your account has been agreed. The transfer requires written confirmation from both parties.

3. Provide the transfer details to Hosthub
4. • Reply with the email addresses of the new accounts and which properties go to each account.
   • Once this is confirmed, Hosthub's Operations team will move the properties and update the configuration on Hosthub's side.

Before the Transfer: Download Past Reservations

It is recommended to download your past reservations to a file before any transfer action is taken, so you keep a record of historical bookings.

Prepaid Subscriptions

If the properties being transferred already have paid subscriptions, Hosthub's Billing team will contact you with the next steps and explain how the remaining credits are handled until their expiration date.

Updating Billing Details

Each new account uses its own billing details. Billing information is set up per account, so the receiving company enters its own company name, address, and payment method when creating its account.

Updated on: 27/10/2026