How to Manage, View, and Download Invoices in Hosthub

Managing your invoices effectively in Hosthub is important for tracking payments, preparing financial records, and fulfilling taxation requirements. Hosthub also allows you to manage your subscription payments, understand billing charges, and cancel subscriptions, ensuring comprehensive control over your account's financial aspects. This article provides a detailed guide on how to access, view, download, and handle invoices in Hosthub.

Additionally, depending on your role (e.g., account owner or invited user), the visibility and accessibility of invoices may vary. This guide also includes troubleshooting tips for common issues like invoice visibility and missing invoices in myData.

This guide will also walk you through accessing subscription-specific invoices to ensure comprehensive financial records.

Troubleshooting Common Issues

Invoice Visibility for Invited Users

If you are an invited user on an account, you may see "no entries found" under Past Invoices. This is because past invoices are stored under the Master (admin) account. You will need access to the Master/admin account to view and download these invoices from the Billing page.

Invoices Not Appearing in myData

Hosthub sends booking invoices to Oxygen, which is responsible for uploading them to myData. If your invoices are not visible in myData, verify with Oxygen, as the submission process is handled on their side.

Overview of Invoice Management

In Hosthub, you can view and download invoices from the Billing page. Additionally, you can find information about your subscription details, upcoming payment due dates, and past billing cycle records in the Billing section for better account transparency.

Depending on your role, such as account owner or invited user, the visibility of invoices may differ. Invited users may need access to the Master account to view certain invoices.

How to Access and Download Invoices

To access and download your invoices, follow these steps:

• Log in to your Hosthub account.
• Click on the human icon located at the upper right corner of the screen.
• Select Billing from the dropdown menu.
• Scroll down to the "Past Invoices" section to view your invoice history. For subscription management, you can also explore the Billing section to check payment statuses, due dates, and plan details.

FAQs

Where can I find invoices issued for my subscription payments?

In your Hosthub account, open the menu at the top right (human icon), select Subscription, and scroll down to view and download all past invoices.

Can I send invoices to my accountant?

Yes, you can download invoices from the Billing section and share them with your accountant.

What if I can’t find my invoices?

Ensure you are logged into the correct account (Master/admin account if applicable). If the issue persists, contact Hosthub support for assistance.

• Open the Billing page in your Hosthub account.
• Scroll down to the section labeled "Previous Invoices" or "Previous Documents."
• Locate the specific invoice you wish to download and click "View".
• Click on "Printable version" to generate a printable format of your invoice.
• To save the invoice as a PDF, press Ctrl+P (or Cmd+P on Mac) and select the option "Save as PDF."

Updated on: 01/07/2026