July 2026

We updated private iCal feeds to offer users greater control over guest data privacy, helping property managers maintain compliance with regulations like GDPR. Users can now access two distinct iCal feed links for their rentals: a standard feed that includes guest names in the summary field, and a new privacy-focused option that excludes guest names, replacing them with generic event descriptors such as "Booking" or "Block.
See more details in this article.

We have introduced an automated VAT lookup feature to streamline booking invoice creation and eliminate the tedious manual entry of business details. When generating a booking invoice, hosts can now simply enter a VAT number to instantly fetch and populate official company and address information directly from the VIES database. This update reduces administrative friction and minimizes the risk of data entry errors, allowing hosts to finalize tax-compliant documents in seconds. While the system handles the heavy lifting, hosts retain full control with the ability to manually override or complete any fields as needed. This enhancement ensures a faster, more efficient invoicing workflow for all business guest transactions.
See more details in this article.

Now scheduled messaging rules have titles. This allows property managers and hosts to more efficiently organize, identify, and manage their scheduled guest communications. By enabling hosts to assign specific titles to each rule, the platform reduces administrative friction for those managing multiple rentals or complex portfolios, ensuring that rules are easily distinguishable and simple to reference at scale.S
ee more details in this article.

June 2026

We launched a new rental import feature to eliminate manual entry and fast-track onboarding for hosts. Users can now instantly create rentals and link them with a channel listing in one step by importing directly from an Airbnb listing. The import process automatically pulls core content, rates, and availability from Airbnb into Hosthub and performs the linking with the listing. This update also supports real-time import status logs for troubleshooting transparency. Currently exclusive to Airbnb, this feature establishes an immediate source of truth, wiping out mapping errors and significantly reducing setup friction.
See more details in this article.

May 2026

Rental groups

We are introducing Rental Groups, the new foundational data layer in Hosthub for organizing an entire property portfolio, which is ideal for operators managing large portfolios, aparthotels, or serviced apartments. This feature streamlines operations by providing a logical, structured, hierarchical view across the platform, from the Rentals Page and Multi-Calendar to financial reporting. Key workflows are integrated with Rental Groups, enabling the filtering of bookings, expenses, and all core reports by Group; allowing the application of scheduled messaging and access permissions to an entire group of rentals; and utilizing a hierarchical property selector for streamlined booking creation and rate management.

See more details in this article.

"Next 7 days" option in dashboard

The dashboard has been enhanced with the addition of a new "Next 7 Days" button, located next to the "In two days" shortcut for both the Check-in and Check-out sections. This improvement allows users to quickly access a weekly overview of guest arrivals and departures, specifically configured to exclude today and begin the reporting period from tomorrow. By providing this streamlined view, the update facilitates more efficient mid-term planning for reception and housekeeping teams without cluttering the immediate daily agenda.

New profile settings design

We refreshed Hosthub profile settings, replacing the cluttered single-page layout with an organized tab-based design for a cleaner and more intuitive experience.

April 2026

Monthly Owner Payout email report

Our new Monthly Owner Payout Report automates end-of-month financial reporting for property owners. On the 1st of every month, we now send a clear, time-saving summary of owner payouts directly to the user inbox. The email automatically totals owner payouts for all previous-month checkouts on rentals that have a configured owner payout formula, eliminating the need to handle manual reports. Account managers and invited users can opt in to receive these monthly emails by enabling the "Monthly owner payout report" toggle in their Notification settings.
See more details in this article.

Managing daily actions email report

We updated the Daily Booking Actions Report to give users more control over their inboxes and help them focus on active guests. Property managers can now easily toggle the daily summary emails on or off by navigating toNotifications Settings, or by clicking the convenient opt-out link included at the bottom of every report. To further reduce inbox clutter, the system has been fine-tuned to only flag "Need Response" bookings from the past seven days, sparing users from sifting through old inquiries. Additionally, on days when there are no pending actions across their properties, users will simply receive a reassuring "You're all caught up!" email, letting them know their task list is clear at a glance.

New booking.com connection flow and self onboarding process

We launched a faster, self-service onboarding and channel connection process for Booking.com that uses secure token-based authentication for instant activation. With the new Quick Connect widget, users can authorize properties in bulk and automatically import listings in Hosthub by simply entering their Hotel ID, bypassing manual wait times with our support team.
For more details check our brand new channel connection help article.

March 2026

Monthly Climate Crisis Resilience Fee (TAKK) Email Report (Greek Hosts)

We introduced an automated monthly reminder to help property managers and hosts with Greek listings seamlessly comply with the Climate Crisis Resilience Fee. Dispatched on the 2nd of every month, this email eliminates tedious manual tracking by providing a precise, ready-to-use summary of billable nights categorized by rental tier. The system intelligently parses cross-month stays—counting only the specific nights falling within the reporting month and notes the total number of included properties for quick verification. Complete with a direct link to the AADE portal, this automated feature streamlines the monthly declaration process and helps users confidently avoid missed deadlines and regulatory fines.

Number of guests in financial export

We’ve added the "Number of Guests" field to the Financial Export (CSV and XLSX) to simplify reporting and tax calculations.

February 2026

Property managers can now see exactly who received or is receiving scheduled messages at a glance. Scheduled (and sent) messages lists now displays the actual recipient with guest name, email address (if guest name is not available) or booking ID (if name or email are missing), along with links to the related reservations to save time and reduce manual searching.

January 2026

Improved guest communication with Direct WhatsApp and Email Shortcuts

We have simplified guest communication by introducing direct WhatsApp and Email shortcuts within the booking details and inbox. Hosts can now launch a WhatsApp chat or open their default email client with a single click, eliminating the need to manually copy and paste guest contact information. This update streamlines workflows by connecting hosts to their guests instantly through their preferred external communication tools.

December 2025

AI Actions & Notifications

(Pro plan)
We've further enhanced our AI automation suite with the introduction of AI Actions & Notifications, a powerful extension of the Booking Actions feature that utilizes the AI Co-Host to provide 24/7 monitoring of guest inquiries. By monitoring the Inbox messages and analyzing guest intent in real-time, the AI Co-Host automatically triggers the appropriate Booking Action—whether flagging a "Response Needed" for complex questions, an "Action Required" for operational tasks like date changes, or an "Urgent Action Required" for critical safety emergencies. This seamless integration ensures that booking actions and the related notification system are automatically activated to alert the team when human intervention is necessary, allowing hosts to focus on high-priority issues while the AI handles routine communication. For a comprehensive look at how AI-driven automation can optimize property management, visit the full guide.

Booking actions

(Standard and Pro plans)
We've launched Booking Actions, a comprehensive task-tracking tool designed to help hospitality teams manage reservations requiring manual intervention, such as maintenance issues, special guest requests, or administrative follow-ups. This feature allows users to flag bookings with specific urgency levels—Response Needed, Action Required, or Urgent Action Required—and requires the addition of contextual notes to ensure seamless team coordination. To keep operations running smoothly, the update includes customizable real-time email and push notifications, as well as a Daily Action Report delivered every morning at 6:00 AM to serve as a consolidated operational "to-do" list. For more details on how to use and configure these tools, users can refer to the full guide.

November 2025

New reports

New reports have been released. This is a major revamp.
Read the help article and share it with all customers coming to support.

AI co host

We released AI co host for all our users. It is our 2nd gen AI assistant, offering fully automated guest messaging to our Pro users.
Here is the detailed help article.

Add more options in channel fee setting of user channels

We've just deployed a significant enhancement to the channel fee settings, directly addressing a major user pain point about rigid pricing. The old predefined integer options (0-25%) have been replaced with a flexible numeric input field, allowing property managers to enter precise commission percentages with up to two decimal points (e.g., 14.75%). This change is crucial for users needing to match exact OTA commissions, which improves their pricing accuracy, increases satisfaction, and reduces support friction. This will cover the need to setup the new Airbnb fees that changed to 15.5 starting from October.

October 2025

Replaced booking id with rental name in Inbox conversations list

To improve usability within the Hosthub inbox, we have released an update that replaces the booking ID with the rental name on all conversation list cards. This change directly addresses feedback from property managers and support teams who found it difficult to identify which property a conversation belonged to, leading to confusion. By displaying the rental name clearly, users can now immediately identify the context of each message, allowing for faster responses, reduced confusion, and a more efficient communication management process.

Improved calendar event view and edit using a drawer

We released a significant UI and workflow improvement that enhances the old "open new page" behavior for viewing bookings and blocks with a new calendar event Drawer. To address the friction and context-switching that slowed down daily operations, clicking a calendar event (booking, block) from the Dashboard, Bookings index, Calendar, Multi-calendar, Inbox, or Taxes pages will now open a compact drawer on the same screen. This new component provides a clean and direct interface to instantly access all essential information—including booking details, guest info, pricing, notes, access codes, and taxes—while keeping you in your current workflow, allowing for much faster management. It also provides quick links to the full details or edit pages when needed, and the old booking and blocks pages (and their URLs) are still present and available.

New Notifications Scheme

We've launched a significant enhancement to our notification system to address user feedback and improve host satisfaction by making alerts more direct and comprehensive. Standard and Pro users now have a new "Notifications" settings page where they can granularly toggle Email and Push notifications for two distinct categories: "New guest messages" and "New bookings, modifications and cancellations." Key improvements include the ability to receive per-message inbox notifications (linking directly to the Inbox conversation), the ability to get push notifications for booking creation, cancellation and modifications. Also now we provide comprehensive modification emails that explicitly detail the booking data that has changed, along with its previous value, ensuring hosts can immediately see what's new.
This update replaces our previous 5 and 15-minute batched 'normal/urgent unread message' inbox notifications with a more direct, per message notification system.
Updated help centre article here.

Extend advance notice options

We've rolled out an update to the advance notice settings to address a key limitation and improve platform flexibility. We've replaced the restrictive, even-hour-only intervals (2, 4, 6, etc.) with a fully granular selection. Hosts and property managers can now set any hourly advance notice from 1 to 23 hours, allowing them to precisely match their operational needs and reducing support requests for this missing functionality.

Change currency selection order for rental setup

We've deployed an enhancement to the currency selection dropdown for rentals to address user friction during setup. The new logic prioritizes EUR, USD, and the user's last-used currency by pinning them to the top of the list, while the remaining currencies continue to be sorted alphabetically. This update directly addresses our objective to reduce setup time and improve the user experience by making it faster for hosts and property managers to select the most relevant currencies.

Improve Rate Management Options in Calendar & Multicalendar

We've enhanced the rate management experience in Calendar and Multicalendar by introducing clearer options for updating nightly prices. Hosts and property managers will now see distinct choices for setting a fixed price, increasing or decreasing rates by a fixed amount or percentage, each with explanatory helper text and tooltips. Input fields now only accept positive values, with the action (increase/decrease) determined by the selected option, eliminating previous confusion around negative numbers and ambiguous terminology. These improvements aim to reduce user errors and support tickets, while maintaining compatibility with existing rate change workflows.
For more details check our help article.

September 2025

Adapt tax calculation and receipts submission for stays longer than 59 days

This update ensures full compliance with Greek taxation rules for longterm stays by adapting tax calculation and receipts submission processes for bookings longer than 59 nights. VAT, climate tax, and accommodation tax will now be excluded from both tax calculations and generated invoices/receipts for these bookings. Additionally, climate tax receipts and AADE registry submissions will be automatically skipped for stays exceeding 59 nights, streamlining tax management for property managers and hosts while reducing manual corrections and support tickets related to tax errors. This enhancement improves Hosthub’s reliability and trustworthiness for longterm rental management in Greece.
For more details check our help article.

Blocks for multiple properties

Hosts and property managers can now block dates across multiple rentals in a single action. Previously, blocking was available only for individual properties, but with this release, you can select several rentals, choose your desired date range, and instantly create identical hold events for all selected calendars. This bulk blocking feature streamlines rentals management, reduces manual effort, and delivers improved operational efficiency for users with larger property portfolios.
More details can be found in our Help Centre Article.

Enhanced Rate management Options in Calendar & Multicalendar

Hosthub now supports more versatile bulk pricing adjustments in both the calendar and multicalendar: team members can set nightly rates for selected dates using a fixed value, percentage change, or amount change. This enhancement streamlines manual rate management and enables faster, more targeted price updates across listings—especially useful for responding to seasonal trends or market shifts. Full usage details and workflow guidance are available in our help centre: How to Manage Rates in Calendars.

Add cancellation fee in the manager fee/owner payout formulas

Now, when defining manager fee/owner payout formulasin admin, the cancellation fee amount is available as a variable.

August 2025

July 2025

June 2025

Being able to remove specific preparation dates

Hosts can now remove (free) auto-generated preparation dates for specific bookings directly from the calendar or multi-calendar view. This enhancement provides greater flexibility and control over preparation time, allowing Hosts to free up dates when extra preparation is not needed for a specific booking, and make them available for new guests.
All users with the permission to free calendar events can use this feature.For more details and instructions, see our documentation (section Freeing preparation days)

Manage checkin/out time in bookings - Official release

Hosts can now view and manage check-in and checkout times for each booking directly within Hosthub. This update allows times to be displayed across all relevant areas (booking details, dashboard, inbox, bookings index, and calendar views) in a detailed datetime format. Hosts have the flexibility to edit check-in/out times per booking, either to accommodate guest requests or to handle operational needs. When times are changed, related automations—such as scheduled messages and access code generation—will automatically update to reflect the new timings. Check-in/out times are also included in booking export files and can be set or modified via the Hosthub API, providing hosts with full control and visibility over booking timings.or more details and instructions, see our documentation

Business Models Customization feature

The new Business Models Customization feature enables Hosthub support to configure highly flexible financial arrangements for each rental, tailored to the specific needs of property managers and owners. Traditionally, hosts and managers have operated under diverse financial agreements—ranging from managers charging owners a service fee (Manager Fee) to managers collecting guest payments and remitting a fixed payout or “rent” to owners (Owner Payout).
With this update, the Hosthub support team, working closely with Hosts, can now define custom algebraic formulas for both Manager Fee (where the manager charges the owner a service fee) and Owner Payout (where the manager pays a fixed amount or “rent” to the owner), using a rich set of financial variables such as total value, booking value, service fees, and—when applicable—Greek taxation fields. This ensures that hosts’ unique business agreements are transparently and accurately reflected in all booking calculations, reports, and exports. Manager Fee and Owner Payout values are now clearly visible per booking and summarized in monthly financial overviews, streamlining reconciliation and enhancing trust between managers and owners. All formula setup and changes are managed exclusively by the Hosthub support team in consultation with the host, ensuring accuracy and compliance with contractual agreements. For more details and instructions, see our documentation.

May 2025

Automatic greek tax documents submission

Hosts on the Pro plan using the Oxygen integration can now significantly reduce administrative overhead with the new automatic submission feature. Hosthub will automatically generate and submit receipts and climate tax receipts to the ERP and MyDATA registries by the end of the checkout day based on customizable settings, such as default payment status and selected channels. To maintain control and accuracy, hosts can review, edit, or cancel scheduled submissions prior to execution, while a daily email report provides a clear summary of successful transactions and any failed submissions that need manual handling.

Automatic AADE registry submission

Greek hosts on the Pro plan can now streamline tax compliance with a new automation tool that submits bookings to the AADE registry by the end of the checkout day. Hosts can configure the feature to filter by specific channels and select their preferred submission status (Draft or Final). To ensure accuracy, scheduled submissions can be reviewed, edited, or canceled before processing, and hosts will receive a daily email report detailing successful declarations and any failed items requiring attention.

New team management and custom roles

This improvement introduces customizable team member roles, exclusively available to Pro users, giving hosts and their teams full flexibility and control over permissions across the app. With this release, hosts can easily define, assign, and adjust roles to match their unique workflows and organizational needs, ensuring that every team member has access to exactly what they need—no more, no less. This enhancement streamlines team management, boosts operational efficiency, and supports secure collaboration, empowering hosts to scale their operations with confidence.

Off-schedule automated messaging

The feature focuses on refining how Hosthub manages automated messages (AM) that become "off-schedule" due to booking creation or modification events. It aims to give hosts more control over messages scheduled for a time that has already passed when a relevant booking action occurs, such as a booking being made close to check-in or a check-out date being updated sooner than expected. We introduced options for rules triggered "Before Guest Arrival" or "Before Guest Departure" (when not set to "Immediately") allowing hosts to choose whether these off-schedule messages are "force sent" at the time of the booking creation or update, or not sent at all in those scenarios.

Example 1: A message is scheduled 2 days before arrival. A booking is created just 1 day before arrival. With "force send" ON, the message sends upon booking creation. With "force send" OFF, it does notExample

2: A message is scheduled 2 days before departure. The checkout date is updated to be just 1 day from now. With "force send" ON, the message sends upon booking update

For more details on how it works check this article and especially the How off-schedule policy workssection.

January 2025

Receipts/invoices improvements for greek hosts

What's New

• Added fields for guest address details (Street, Number, Postal code, City) in receipts.
• Included reservation code in receipt/invoice descriptions.
• Differentiated receipt/invoice language based on guest country.
• Introduced an invoice language selection field in the receipt/invoice form.

Why It Matters

• Helps Greek accountants by recording address details in receipts.
• Reduces confusion by clearly defining the document language.
• Enhances clarity with reservation details in descriptions.

December 2024

Update climate tax settings and calculations to align with changes in Greek legislation

What's New

Updated climate tax settings and calculations to align with new Greek legislation.

New tax tiers and periods have been applied for various types of rentals.

Why It Matters

Ensures compliance with the latest Greek tax laws.

Automatically updates and recalculates existing bookings to the new tax rates.

Improved recording and transparency of taxes breakdown for bookings

What's New

Improved transparency and breakdown of taxes and fees for bookings.

Added detailed categorization and display of taxes in booking details.

Why It Matters

Hosts now have a clear view of tax types, responsibilities, and breakdowns.

Ensures compliance with booking channel connectivity requirements.

November 2024

Inquiries in Inbox

What's New

We've added rental, dates and booking amount information to Airbnb inquiry conversations in your Inbox. You can now see which rental is associated with each inquiry, the requested dates and the projected booking cost right in the conversation header. You can also search for inquiries using rental names.

Why It Matters

This update helps you manage Airbnb inquiries more efficiently by making it easier to identify which property potential guests are interested in, streamlining your communication workflow and reducing confusion when handling multiple properties.

New Manager Role

What's New

We're introducing a new "Manager" role with full access to Hosthub features for assigned rentals.

Why It Matters

This update significantly enhances operational efficiency. It offers more control over user permissions and makes Hosthub more accessible to management teams.

October 2024

Greek taxation - Cancellations & change of year

What's new:

• Cancelled bookings with cancellation fees are now included in Greek taxation tools.
• Bookings spanning two calendar years are automatically split into separate submissions for each year when submitted to AADE.

Why it matters

• To comply with AADE requirements for reporting cancelled bookings with fees.
• To ensure accurate tax reporting for bookings crossing year-end, as mandated by Greek regulations.

Greek Taxation Tools for Cancelled Bookings

August 2024

AI Assistant Response Suggestions: Now Available Instantly

• **What's new:**AI-powered response suggestions are now generated in real-time and available instantly in Inbox.
• **Why it matters:**This eliminates waiting time for AI suggestions, making your guest messaging workflow faster and more efficient. You can now respond to guests even more quickly and professionally with instant AI assistance at your fingertips.

Booking status in exports

• **What's new:**Bookings list exports (csv and xlsx) now include a "Status" column, clearly indicating if a booking is active or cancelled.
• Why it matters:: This enhancement provides hosts with a clearer overview of their booking activity, making it easier to manage and track their reservations.

Enhanced billing information for hosts

• **What's new:**The billing page has been redesigned for a more efficient billing experience. The "Invoice extra information" section has been replaced with a "Billing details" section, and you'll now be asked to provide detailed billing information, including your VAT number which will be automatically validated to ensure accurate invoicing. Your existing invoicing data has been seamlessly migrated to the new format.
• **Why it matters:**These changes make it easier and faster to manage your billing information, ensure we have all the necessary information to provide you with accurate invoices, and help prevent errors and delays in the invoicing process.

July 2024

Preparation Time Notifications

• What's new: We've made it easier for you to manage your rental preparation time. Now, whenever you adjust the time you need to get a property ready for guests, our system will check your upcoming bookings. If there's any conflict with the new timeframe, you'll get an email letting you know which bookings are affected.
• Why it matters: This saves you time and hassle by automatically spotting any scheduling issues. You can stay on top of your calendar and avoid any double-bookings or rushed turnovers. The email notification gives you a quick heads-up and easy access to Hosthub, so you can make any necessary changes right away.

New Greek Climate Tax Categories Supported

Greek hosts only

• What's new: We've made sure our system is up-to-date with the latest Greek tax rules. Now, you can easily set the new updated climate tax (TAKK) categories for your rental properties in Greece.
• Why it matters: This ensures that your invoices are accurate and compliant, saving you from any potential tax issues. You can rest assured that you're following the latest regulations and avoiding any penalties.

Inbox AI assistant

• What's new: We're introducing a new feature to help you reply to guests faster and more efficiently. Now, you'll get AI-powered response suggestions directly in your Hosthub Inbox. This is the first tool we've built with our brand new Hosthub AI assistant, which has been trained using information from your own listings, bookings, and past guest messages.
• Why it matters: This saves you valuable time by providing ready-to-use replies tailored to your specific guests and properties. You can communicate more effectively and provide a better guest experience, all without having to start from scratch every time. This feature is currently available for beta testing, so give it a try and let us know what you think!

Manage booking cancellations

• What's new: We've improved how you keep track of cancelled bookings. Now, you get clear visibility into cancellations and real-time notifications when they happen. We also keep a full record of any cancellation fees and have updated our reports to include all the details about cancellations.
• Why it matters: This gives you a better understanding of cancellations and helps you manage them more effectively. You can stay informed, track any fees owed, and get insights into cancellation trends through the updated reports.

Improve guest info recording

• What's new: We've made it easier to keep track of your guests' details. You can now enter and update more guest information, and we've improved how we handle data for guests who book with you multiple times.
• Why it matters: This helps you provide a more personalized experience for your repeat guests and keep your records organized. You can easily access important guest details, making communication and check-in smoother for everyone.

Improved notices for failed automated messages

• What's new: We've added notifications to alert you if your automated messages to Booking.com aren't delivered due to security filters, often triggered by the use of short links. The notification will now include helpful links to the affected booking, the rule causing the issue, and relevant channel policies so you can resolve the situation quickly.
• Why it matters: This keeps you in the loop about any communication hiccups with OTAs, allowing you to address them promptly and ensure your guests receive the necessary information. By providing easy access to relevant details and policies, we empower you to troubleshoot effectively and maintain smooth guest communication.

Bug fixes

• Fixed an issue where completed Booking.com reservations were not appearing in greek tax filing forms.
• Fixed an issue where payment errors were not displayed to users when switching to annual billing.
• Fixed an issue where Booking.com climate taxes were incorrectly recorded in "Other fees". These taxes will now be consistently recorded under "Taxes".
• Corrected an issue where negative amounts were submitted to greek tax authorities due to climate tax exceeding booking value. Values will now default to zero in such cases, ensuring accurate reporting while reflecting the actual fees owed.
• Corrected an issue where payout amounts for reservations from WP were incorrectly displayed in Hosthub.

Multi-Calendar filter for rentals availability

• What's new: We've added a new filter to the multi-calendar, allowing you to quickly see which rentals are available for specific dates.
• Why it matters: This makes it easier to manage offline bookings and helps you identify opportunities to adjust your pricing based on availability and demand..

June 2024

Guest access automation:

• What's new: You can now automatically generate and send smart lock and lock box passcodes to guests for every booking. We've started with an integration with TTLock, a leading global platform for access control and smart locks.
• Why it matters: This saves you time and hassle by eliminating the need to manually create and share access codes. Your guests get a seamless check-in experience, and you can have peace of mind knowing your property is secure.

Reports view improvements

• What's new: We've made it easier for you to find the information you need in the Reports section. Key financial and performance metrics are now displayed at the top, and we've added new graph groups to show you historical and trending data. You'll also find expanded metrics, like gross revenue, taxes collected, and taxes paid. We've removed some unnecessary filters and graphs to keep things simple.
• Why it matters: This gives you a clearer and more comprehensive view of your business performance. You can quickly see the most important metrics, track trends over time, and get deeper insights into your financials.

April 2024

Accommodation tax calculation for greek rentals

Greek hosts only

• What's new: We've updated our system to reflect the latest guidance from Greek tax authorities. Individual hosts in Greece are no longer required to declare and pay the Accommodation Tax introduced in 2024. We've adjusted our tax breakdown calculations to ensure the Accommodation Tax is set to zero for these hosts.
• Why it matters: This ensures that your tax calculations are accurate and in compliance with the latest regulations. You can have peace of mind knowing you're not being charged for taxes you're not liable for.

Bug fixes

• Booking.com reservation amounts fix: During a new booking.com channel connection, the reservations were fetched with missing pricing data. Now we've improved this process so that we can fetch those amounts accurately during onboarding.
• Inbox message box fix: We've fixed an issue in the inbox message editor. Now if the user is changing orientation to his mobile device while he is writing a new message, the already entered text is not disappeared as was the case before the fix.
• Rental images display: An issue that prevented rental images to be displayed in multi calendar is now fixed.

Greek taxation special cases handling

Greek hosts only

• What's new: We now support all VAT rates applicable to rentals in Greece, including the 9% and 13% rates.
• Why it matters: This ensures that your tax calculations are always accurate and compliant, regardless of the specific VAT rate that applies to your rental properties.

Guest access codes

• What's new: Hosts now have the flexibility to manually generate access codes for smart locks or key lockboxes and conveniently share them with guests through automated messages.
• Why it matters: This gives you greater control over guest access, especially for situations where automatic code generation isn't suitable. You can create custom codes, personalize the sharing process, and ensure a smooth check-in experience for your guests.

New metrics in reports

• What's new: We've enhanced your Reports section with three new insightful metrics: total bookings, average booking lead time, and cancellation rate within a specific timeframe of your choice.
• Why it matters: These additions give you a clearer picture of your booking patterns and guest behavior. Understanding how many bookings you typically receive, how far in advance guests book, and how often cancellations occur can help you optimize your pricing, availability, and overall hosting strategy.

Bug fixes

• Pricelabs bookings sync: Fixed an issue with bookings syncing to Pricelabs

March 2024

Inbox Notifications

• What's new: We're introducing a new notification system to help you prioritize important guest messages and reduce distractions. You'll now receive real-time alerts for urgent messages related to active bookings, while less time-sensitive messages will be delivered on a less frequent schedule. You can also customize your notification preferences for both push notifications and email summaries.
• Why it matters: This ensures you stay on top of critical guest communications without being overwhelmed by non-urgent messages. You can focus on addressing the most important issues promptly, while still being aware of other guest interactions at a convenient time.

Bug fixes

• Bookings fetching issue: Fixed an issue that prevented us from fetching bookings with check-in date more than 365 days ahead.
• Pricelabs bookings sync issue: Some of the new bookings could not be pushed to Pricelabs due to a problem with creation and update handling. It is fixed now.

Message failures in Inbox

• What's new: You'll now be notified if any messages you send to guests within the inbox fail to deliver. You'll also receive information on the reason behind the delivery failure.
• Why it matters: This gives you better visibility into your guest communications. If a message doesn't go through, you'll know right away and can take action to ensure your guests get the information they need.

Bug fixes

• Translation issues: Fixed some translation issues in invoices
• Sorting issues: Fixed how channel uplifts and platform fees options are sorted. Fixed trigger options sorting in automated messages.
• Taxation settings issues: Fixed the taxation integrations activation display in taxations page

Greek taxation automation tools

Greek hosts only

• What's new: We've rolled out a suite of new tools designed to make handling Greek taxes as simple as possible. You can now manage all your tax settings, calculate taxes and fees automatically, issue and send required documents to your connected ERP, and even submit declarations to the Greek Short-Term Rental Registry, all directly within Hosthub.
• Why it matters: This saves you valuable time and reduces the complexity of navigating Greek tax regulations. You can now handle all your tax-related tasks in one place, ensuring compliance and streamlining your operations.

Expenses in multiple currencies

• What's new: You can now track expenses in multiple currencies, making it easier to manage costs across different regions or countries. Expense reports will automatically convert amounts into your preferred currency, providing accurate and up-to-date financial insights.
• Why it matters: This saves you the hassle of manually converting expenses and ensures your financial records are accurate and organized. You can now have a clearer understanding of your expenses regardless of where they occur, empowering you to make more informed business decisions.

Bug fixes

• Blocked dates reports: Fixed how we calculate and display reports related with blocked dates.
• Invoices translations: Fixed translation in invoicing country selection.
• Greek taxation special cases handling: Add the ability to create invoices with empty sequence numbers.

January 2024

Automated Messaging via Inbox

• What's new: You can now send automated messages to guests on Airbnb and Booking.com directly through the Hosthub Inbox. You can also exclude the subject line from your messages when needed.
• Why it matters: This enhances communication on channels that don't typically support email, ensuring you can stay connected with all your guests. The option to exclude the subject adds flexibility to your messaging and allows you to tailor your communications to specific platforms or situations..

Guest Identification API

• What's new: We've opened up our API to allow external systems to sync guest identification information directly with your Hosthub bookings.
• Why it matters: This enhances data accuracy and streamlines your guest management process. By seamlessly integrating with your other systems, you can ensure that guest identification data is consistent across platforms, saving you time and minimizing errors.

Sync with Motopress

• What's new: We've made it even easier for hosts using the Motopress booking engine plugin for WordPress to keep their calendars in sync. You can now automatically update your rates, availability, and booking details across all your channels.
• Why it matters: This saves you time and eliminates the risk of double bookings. No more manually updating your calendars on multiple platforms – Hosthub handles everything seamlessly, so you can focus on providing a great guest experience.

November 2023

Unified Inbox for Airbnb and Booking.com Messaging

• What's new: We're thrilled to introduce the Unified Inbox, a stylish and powerful tool designed to elevate your guest communication experience. This innovative feature brings together all your conversations from various Online Travel Agencies (OTAs) like Airbnb and Booking.com into a single, beautifully designed interface.
• Why it matters: Imagine the convenience of having all your guest interactions at your fingertips, eliminating the need to switch between multiple platforms and inboxes. With the Unified Inbox, you'll gain a comprehensive overview of your guest communication history, allowing you to effortlessly track conversations, respond to inquiries, and deliver personalized service. This streamlined approach not only saves you valuable time but also ensures that no guest message slips through the cracks.

Enhanced Multi-Currency Support

• What's new: We've made it even easier to manage your finances with enhanced multi-currency support. Now, instead of selecting a reference currency for each individual rental, you can choose your preferred currency at the user level. This allows all your financial data to be stored and displayed in your chosen currency, providing a more accurate and personalized overview of your bookings' financial performance.
• Why it matters: This upgrade simplifies financial reporting for hosts with properties in multiple countries or currencies. You can now track your earnings, expenses, and taxes in a single, consistent currency, eliminating the need for manual conversions and ensuring greater accuracy in your financial analysis.

Display Number of Guests in All Booking Views

• What's new: We've made it even easier for you to see the number of guests in every booking. You'll now find this information clearly displayed in all booking widgets and on the Bookings page, whether you're using a desktop or mobile device.
• Why it matters: This simple but important change gives you quick access to crucial guest information right where you need it. You can now manage your bookings more efficiently, ensuring you're prepared for the correct number of guests every time.

Dashboard Bookings Display Enhancement

• What's new: We've made a small but helpful change to your dashboard. When you have no upcoming bookings in the next two days, the bookings display will now clearly show this instead of being blank.
• Why it matters: This gives you a clearer and more informative view of your upcoming schedule at a glance. No more wondering if there's a booking you might have missed – the dashboard will always keep you in the know.

October 2023

New user experience for Multicalendar

• What's new: We've given the multicallendar a major facelift! You'll find a fresh new interface that's much faster and significantly more user-friendly.
• Why it matters: Managing your bookings just got a whole lot easier. The revamped multicallendar lets you navigate and view your schedule with greater speed and efficiency, saving you time and frustration.

New user experience for Team Management

• What's new: We've made it even easier for you to manage your team of collaborators. The revamped Team Management interface is more intuitive, providing a clearer overview of your team members and their assigned permissions.
• Why it matters: This upgrade streamlines your team management process, allowing you to effortlessly add, remove, and adjust permissions for your collaborators. With a more user-friendly interface, you can maintain better control over your team and ensure everyone has the right access to contribute effectively to your hosting business.

Updated Airbnb and Booking.com channels terms of use

• What's new: We've made the terms of use for Airbnb and Booking.com channels clearer and easier to understand.
• Why it matters: This gives you better transparency into the rules and expectations for using these channels, so you can make informed decisions and avoid any surprises.

Automated messages via Airbnb messaging

• What's new: We've made a change to how automated messages are sent for Airbnb bookings. Instead of sending them via email, they will now be delivered through Airbnb's own messaging system. This is because Airbnb no longer supports email communication. Also, if an automated message can't be sent due to technical issues with Airbnb's system, you'll receive a notification email.
• Why it matters: This ensures that your automated messages reach your Airbnb guests reliably and efficiently, even with Airbnb's updated communication policies. You'll stay informed about any delivery issues, allowing you to take action and maintain smooth communication with your guests.

September 2023

Billing page

• What's new: We've made the billing page even better so you get a clearer picture of your subscriptions and payments. You'll now find separate sections for monthly and annual active plans, with key details like next billing date and any manual discounts. We've also streamlined the information for each plan and made sure you won't see any irrelevant actions, like the "go to annual" button during off-seasons.
• Why it matters: This gives you more transparency into your billing information, making it easier to understand your subscriptions and any applicable discounts. You can also see when your next payment is due at a glance, helping you stay on top of your finances.

List of expenses

• What's new: We've given the list of expenses a makeover! You can now easily see and manage your expenses, with handy filtering options to sort them by various criteria.

Spanish & Croatian translations

• What's new: We've added Spanish and Croatian translations to the web app, making Hosthub accessible to even more hosts around the world!
• Why it matters: This expands our reach and makes it easier for hosts who prefer to use Spanish or Croatian to manage their properties and bookings effectively on our platform..

August 2023

Changed the annual plans renewal process

• What's new: We've made a change to how we process plan charges and renewals. Instead of charging for all your plans at once, we'll now spread these charges out over several days.
• Why it matters: This helps reduce the risk of your payments being flagged as suspicious or fraudulent by your bank or financial institution. By spreading out the charges, we're making them appear more like regular transactions, which can help avoid any unnecessary interruptions or delays in your service.

Bug fixes:

• Fixed a number of minor bugs.

June 2023

Improved fetching of bookings via Expedia.com

• What's new: We've made it even easier to stay on top of all your bookings! Hosthub can now automatically import your current and future bookings from Expedia.com.
• Why it matters: This saves you valuable time and helps you avoid double-bookings or missed reservations. With all your booking information in one place, you can provide excellent service to all your guests, no matter where they book.

Rates management and reports for multi-currency rentals

• What's new: We've made managing finances for rentals with multiple currencies a breeze! Hosthub now effortlessly handles rates and generates insightful reports even when different currencies are involved.
• Why it matters: No more confusion or manual calculations when dealing with properties in different locations or currencies. You'll have a clear picture of your financial performance across all your rentals, making it easier to set prices and optimize your revenue.

Migrated to new Stripe API

• What's new: We've upgraded our system to use the latest Stripe API.
• Why it matters: This keeps your payments running smoothly and securely. You can rest easy knowing that your transactions are processed efficiently and protected by the latest security advancements.

New user experience for Dashboard

• What's new: We've given the Dashboard a complete makeover! The redesigned interface is now more intuitive and easier to navigate, making it a breeze to manage your rentals.
• Why it matters: This upgrade streamlines your workflow and puts the most important information at your fingertips. You can now quickly access key data and perform tasks with fewer clicks, saving you time and boosting your productivity.

Bug Fixes

• Fixed a bug that caused the app to crash when trying to generate a report for multi-currency rentals: This bug has been fixed and you should now be able to generate reports for multi-currency rentals without any problems.
• Fixed a bug that caused the app to display incorrect rates for multi-currency listings: This bug has been fixed and Hosthub will now display the correct rates for multi-currency listings.

May 2023

Support for Availability Window Across Channels

• What's new: Take control of your bookings with the ability to directly set your availability window within Hosthub. Configure how far in advance guests can book your properties, with changes seamlessly syncing across all connected channels. Plus, enjoy even more control with per-channel listing adjustments, tailoring availability to specific platforms as needed.
• Why it matters: No more juggling multiple calendars or channel settings to manage your availability. This new feature simplifies the process, giving you the flexibility to optimize your booking strategy and maximize occupancy across all your listings.

Monthly Reports Sent to Hosts' Email Inboxes

• Enhancement: You can now receive key performance metrics conveniently in your inbox each month, eliminating the need to manually access reports within the Hosthub web app.
• Benefit: Save time and stay informed about your business performance with critical insights delivered directly to you. This report offers an at-a-glance overview of essential data, including revenue, expenses, bookings, occupancy rates, and more.

Improved Booking Fetching via Booking.com

• What's new: We've made connecting with Booking.com even smoother! Now, when you link a new Booking.com channel, all your current and future bookings will be automatically imported into Hosthub. We've also set up regular, automated fetching, so you'll always have the latest booking information at your fingertips without lifting a finger.
• Why it matters: Say goodbye to manual updates and missed bookings. This streamlined process saves you time and ensures your Hosthub calendar is always up-to-date with your Booking.com reservations. You can focus on providing excellent guest experiences while we handle the behind-the-scenes work.

Enhanced User Experience for Bookings

• We're excited to introduce a new and enhanced user experience for managing bookings.

Bug Fixes:

• Minor bug fixes and performance enhancements to ensure a smoother experience.

April 2023

Support for short stay cleaning fees and custom LoS discounts settings for Airbnb

• What's new: We've expanded your ability to manage Airbnb pricing and availability directly through Hosthub! You can now set cleaning fees for short stays and create custom discounts based on the length of a guest's stay.
• Why it matters: This gives you complete control over your Airbnb pricing strategy, allowing you to tailor your fees and discounts to attract the right guests and maximize your earnings. No more switching back and forth between platforms - you can manage it all from Hosthub.

Bug fixes:

• Fixed a bug that caused listings to be deactivated when updating certain settings.

February 2023

Inclusive date selection

• What's new: When you set rates, blocks, or availability for a date range, your changes will now apply to all dates within that range, including both the start and end dates.
• Why it matters: This makes managing your rates and availability more straightforward and aligns with how other channels handle date ranges. You can be confident that your settings will apply to the entire period you specify, reducing the risk of errors or confusion.

Dynamic pricing for extra fees

• What's new: We've made managing extra guest fees even smarter. Now, those fees automatically adapt based on the specific channel fees and uplifts associated with each booking.
• Why it matters: You'll always charge the accurate amount for extra guests, no matter which platform the booking comes from. This saves you time and ensures you're maximizing your revenue while staying compliant with various channel policies.

Ability to cancel automated messages

• What's new: Hosts have the ability to cancel scheduled automated messages.
• Why it matters: This gives you more control over your communication. If a booking is canceled or a situation changes, you can easily stop an automated message from being sent, preventing any confusion for your guests.

Clarified security deposit process for Airbnb

• What's new: We've updated our documentation to reflect Airbnb's new security deposit process.
• Why it matters: It's important to be aware of this change as you'll now need to collect security deposits directly from your Airbnb guests, outside of the Airbnb platform. Our updated documentation will guide you through the process.

Improved performance of User Channels Index and View pages

• What's new: The User Channels Index and View pages have been redesigned and moved to a new, faster UI framework.
• Why it matters: These pages will now load quicker and feel more responsive, making it easier and more efficient for you to manage your connected booking channels.

Bug fixes:

• Fixed a bug that was causing the dynamic price adjustment for extra fees to not work correctly.
• Fixed a number of other minor bugs and usability issues.

January 2023

Ability to set prices for multiple rentals in bulk

• What's new: In the multi-calendar view, hosts can now select a range of dates and listings and apply a single price change to all of them at once.
• Why it matters: This feature will save you a significant amount of time when you need to update prices for multiple listings across several dates, especially if you manage a large number of properties.

Improved pricing and availability settings validations

• What's new: Hosthub now checks your pricing and availability settings to make sure they follow the rules set by the OTAs (like Airbnb, Booking.com, etc.).
• Why it matters: This gives you peace of mind knowing that the changes you make to your prices and availability will work correctly on all the booking sites you use. No more worrying about accidentally breaking the rules and having your changes rejected!

Simplified discount model

• What's new: We've made our discount model easier to understand for both customers and admins. We've also retired the old way of assigning discounts.
• Why it matters: This change simplifies how discounts work, making it clearer for you to see what discounts are available and how they apply. It also streamlines things on our end, allowing us to manage discounts more efficiently.

Bug fixes:

• Fixed a bug that was preventing some bookings from being synced to OTAs.
• Fixed a bug that was causing some discounts to be applied incorrectly.
• Improved the performance of the multi-calendar view.

Updated on: 09/07/2026